Welcome to Almaty, Kazakhstan’s biggest city and the jumping-off point for any adventure into the rugged beauty of the country’s great outdoors. Try to arrive as early as possible so you can explore the so-called “Garden City,” where wide, leafy boulevards and Soviet-era architecture are framed by the snow-capped peaks of the Trans-Ili Alatau. You can tick off the main sights in the afternoon before we meet for our trip briefing and welcome dinner. Don’t miss the candy-coloured Zenkov Cathedral in Panfilov Park or the bustling Green Bazaar. If you arrive today we will pick you up from the airport.
Hotel Kazzhol Almaty
DinnerIt is time to hit the road! In the morning we transfer around an hour to the town of Esik, home to the burial mound complex of Kazakhstan’s beloved “Golden Man”, a 2,500-year-old warrior prince buried with a lavish display of thousands of intricate gold ornaments and ceremonial weaponry. We’ll have a wander around the museum and learn about this important find which transformed our understanding of ancient steppe cultures in the region. We then drive another 45 minutes to the start point of our inaugural ride: a gentle warm-up along a paved road following the course of the Great Almaty Canal which irrigates the surrounding apple and apricot orchards. The scenery alternates between dry steppe and pockets of lush farmlands to the north and the snow-capped peaks of the Tien Shan mountains to the south. We saddle off near the banks of the Shelek River and transfer a short distance to the village of Bayseit. We spend the night at a local guesthouse around the corner from a local bazaar filled with vegetables, fruits, and Uyghur cuisine.
Local GuesthouseBreakfast, Lunch, Dinner
Ride 53km
+422m
-371mWe start the day with a 30-minute drive into the heart of the Boguty Mountains, an off-road cycling paradise. Also known as the “Red Mountains”, we ride on gravel tracks and dry riverbeds through a Martian terrain of weathered slopes and deep gullies naturally painted in a striking palette of pink, terracotta, burgundy, and fiery red. After around 50 km, we hop in the support van and drive a little further south for the second part of today’s ride: a 20 km stretch along the windswept desert plateau above the Charyn Canyon. One of Kazakhstan’s most remarkable geological marvels, the Charyn Canyon is a vast labyrinth of sheer red sandstone walls and bizarre rock formations that drop away suddenly from the flat steppe. We will save an up-close exploration of the canyon for the following morning, though at dusk we’ll make sure to visit a viewpoint for gorgeous sunset vistas. We spend the night in deluxe tents or small houses near the National Park Visitor Centre.
Charyn CampBreakfast, Lunch, Dinner
Ride 70km+920m-1016mAt the crack of dawn, we hike through the famous “Valley of the Castles”, where 12 million years of water and wind erosion have sculpted striking sandstone formations. The 3 km trail winds deep into the chasm, eventually leading us to the cool, lush banks of the Charyn River. After soaking in the silence of the canyon before the crowds arrive, we’ll make our way back up to the rim to our waiting bikes. For the rest of the day, we are in the saddle, dialling up the distance and elevation gains as we head south along a mix of paved and unpaved roads into the beginnings of the Tien Shan mountain range. We witness a gradual shift in the vastness of the terrain — from barren plateaus to green, alpine meadows — and pass by a series of remote Kazakh villages. We end our ride by skirting past the shimmering waters of Lake Bestobe, from where it is only a few more kilometres to our camp, pitched on the banks of the Kensu River. Here, at close to 2,000 metres ASL, we enjoy the crisp mountain air and sleep under the great, star-filled skies of Central Asia.
Tented CampBreakfast, Lunch, Dinner
Ride 69km+1391m-794mToday begins with an early challenge as we climb out of the valley of the Kensu River and enter the Kegen Plateau. Here, the landscape opens up into a staggering expanse of high-altitude steppe, where herds of Kazakhstan’s “Five Jewels” of livestock — horses, sheep, goats, cattle and Bactrian camels — can be found roaming the grasslands or drinking by the rivers. The riding is relatively flat and non-technical for around 40 kilometres, allowing us to enjoy the wide-open scenery to the fullest before reaching the market town of Kegen, once a busy node on the Silk Road. From here, we cross a bridge and follow the road until the tarmac disappears, fanning out into a series of dirt tracks that rise into the hillslopes at the edge of the plateau. Our ride ends with a fun downhill into the green valley of the meandering Kegen River, where our campsite will be waiting for a relaxed evening in the heart of Kazakhstan’s nomadic highlands.
Tented CampBreakfast, Lunch, Dinner
Ride 68km+875m-773mUpon breaking camp, we continue our eastward traverse of the Kegen Plateau. While today’s ride is remarkably gentle with no major climbs, the Ketmen Mountains loom large to the north with spruce-dotted slopes and bare rock peaks. The first 20 km follows a rugged trail straddling the green Kegen River valley, with its ribbon of oxbow coils. We then inch closer towards the mountains, riding across the plains toward Shalkode village, which lies at the centre of a vast basin of pastures and Soviet-era agricultural grids. From here, we roll towards the shores of fabled Tuzkol, a salty montane lake and one of the country’s most photogenic locations. Its glassy waters act as a mirror reflecting the snow-capped peaks of the Tien Shan – the Celestial Mountains – to the south. On a clear day, you can see the unmistakable pyramid-shaped summit of Khan Tengri (“Lord of the Sky”). At 7,010 metres, it is the highest point in Kazakhstan and has long been considered the sacred throne of the supreme deity by nomadic societies. We have a front-row seat to this epic panorama as we set up camp along the shores of Tuzkol Lake.
Breakfast, Lunch, Dinner
Ride 76km+538m-386mWe hope to see a splendid sunrise over the Tien Shan range from our lakeside camp before saddling up for our final ride. The first 30 km are predominantly flat as we ride through the Shalkode Valley, surrounded by summer pastures dissected by countless braids of the river. And then it’s time to tackle one of Kazakhstan’s most iconic climbs: the Ketmen Pass. A winding dirt track snakes its way up the rugged mountain for around 15 km (average 4% gradient) before a glorious, 20 km downhill featuring some steep, serpentine hairpins. As we descend, the landscape transforms from alpine meadows to sunbaked foothills where we spill out of a narrow gorge into a village at the northern base of the Ketmen Pass. We’ll call it a day here, pack up the bikes, and drive about an hour north to the Chundzha Hot Springs. This area is home to scattered resorts offering thermal baths, all nestled within the wild, vast steppe of Kazakhstan. What better way to unwind after an epic 6 days of cycling remote nomad trails!
Hot Spring ResortBreakfast, Lunch, Dinner
Ride 76km+1096m-1596mToday we come full circle, returning to the bustling streets of Almaty after an epic journey through Kazakhstan’s southeast. We depart from Chundzha after breakfast for a four-hour drive across the plains with the distant silhouettes of the Tien Shan Mountains to the south. Once we arrive in Almaty, we have lunch followed by free time in the afternoon ticking off any remaining sights, lounging at a cafe, or stocking up on dried fruits or Kazakh chocolate at the Green Bazaar. We reconvene in the evening for a celebratory farewell dinner.
Hotel Kazzhol AlmatyBreakfast, Lunch, DinnerTime to say goodbye to Almaty and head home or travel to your next destination in Central Asia. There are plenty more surreal places to explore in the region which are just a quick flight away, such as the turquoise Silk Road cities of Uzbekistan or the high-altitude lakes of Kyrgyzstan. If you have a flight out today, we’ll bring you to the airport.
BreakfastDisclaimer: The adventure cycling tours we operate often go beyond the beaten track, and the countries where we ride are not always predictable. Due to these reasons, it is occasionally necessary to reroute or update itineraries. Our guarantee is that we will not change a trip unless for safety or to improve it. Our listed hotels are always accurate at the time of writing, but should we have to change any hotel, it will always be for a similar or better one.
DestinationsKazakhstan
Tour MeetsAlmaty
Fly in toAlmaty International Airport (ALA)
Group Size4-14 riders
SpiceRoads jerseyWater bottleSupport vehicleGuide(s)Meals (as indicated)Airport pick upAirport drop offAccommodationSnacks and drinksEntrance fees
International flightsDomestic flightsVisa feesAlcoholTipsDinner
We ride a total of 412 km over six back-to-back cycling days. The cycling arena for this tour is located in the southeast of Kazakhstan which, though only a small pocket of the country, contains its most diverse array of landscapes. We experience everything from the arid, Martian-red labyrinths of the Charyn Canyon to the lush, high-altitude jailoos (summer pastures) of the Tien Shan foothills. The views are as spectacular as the rides are thrilling, taking us across a mix of dirt and gravel trails interspersed with true off-road sections on dry riverbeds and tarmac on provincial roads. To bypass the heavy traffic of the main highways and reach the best cycling terrain, we utilise vehicle transfers on Days 1 and 2. From there, the heart of the journey consists of three point-to-point rides between remote tented camps set up by our support team. On Day 7, we have a short post-ride transfer to the Chundzha Hot Springs, followed by a longer drive back to Almaty on Day 8. Non-cycling highlights include a hike through the “Valley of Castles” and admiring the panorama of Khan Tengri mirrored in the waters of Tuzkol Salt Lake. And, of course, you won’t forget the incredible hospitality of the Kazakh villagers and shepherds, as well as the sight of herds of semi-wild horses that cross our path along the way.
The trip is fully supported, and your guide’s expert knowledge of the area and terrain means that you always know what is coming up in terms of distance and difficulty. This makes a tremendous difference, as does the constant supply of water and refreshments along the way.
Suitability: This is an active-level tour, and riders can expect to be challenged by both the route and the terrain in various ways. South-eastern Kazakhstan’s rugged geography involves a sequence of steady ascents and descents, though long periods of flat or gently rolling sections provide a well-balanced overall pace. Daily distances are consistently between 65 and 75 km (not including the slightly shorter first day), which equates to full days in the saddle when factoring in surface conditions, elevation gains, and breaks. As an adventure designed specifically for mountain biking, you should have experience cycling on rough surfaces and off-road trails. This requires confident bike-handling skills, particularly on the descents. Cycling at altitudes of over 2,000 metres adds a further layer of challenge, as the thinner air can affect exertion levels and recovery times. A support vehicle follows the group throughout the journey, but please be aware that it cannot always follow directly behind; instead, it will meet the group at designated intervals. Furthermore, as the group approaches lunch or the end of the ride, the support vehicle will need to drive ahead to prepare the meal and set up the campsite. Please note that passenger seats are limited and you should come prepared to ride the full daily distances.
Biking Conditions: Riders can expect approximately 75% of the route to consist of vehicle-width dirt and gravel tracks, alongside sections of singletrack and off-road riding. The remaining 25% is made up of paved surfaces, ranging from high-quality tarmac to broken, bumpy, and cratered roads. The non-paved portions of this trip offer fantastic riding for mountain bikers, though it is important to remember that some sections consist of loose gravel and sandy patches that require careful navigation. Additionally, several descents are quite rocky and demand extra caution. While traffic on the paved sections is generally minimal, be prepared to share the road with cars, motorcycles, and buses, particularly when approaching towns (which, overall, are few and far between!). Kazakhstan can be windy, which may work for or against our favour depending on the direction; regardless, you will certainly need a buff to protect your mouth and nose from the dust on the steppe. Depending on the month you join this tour, rainfall can also have an impact, leading to muddy or slippery conditions, particularly in the late spring. It is all part of the adventure, and your expert guide will ensure you are safe at all times!
Accommodations: In Almaty (Days 1 and 8) we stay in a modern, centrally located 4 star hotel. In Bayseit (Day 2) we stay at a simple local guesthouse; low-frills but cosy. In the Charyn Canyon (Day 3) we stay at a camp managed by the National Park which is quite modern, offering a mix of bespoke tents and modular houses. Days 4, 5, and 6 are the highlight for most riders as this is when the local team sets up camp sites just for us in beautiful, remote locations. Our camps include trekking tents with mats to sleep in but please bring a sleeping bag, a camping mattress (such as a Therm-a-Rest for insulation), a sleeping bag liner for added warmth or hygiene, and a pillow. Our camps also include a dining tent, a toilet tent and even a sauna tent! On Day 7 we stay at a local hot spring resort in the region of Chundzha replete with comfortable rooms and a thermal pool. Please be aware that some older properties, while charming, may show signs of wear and tear. Room sizes may vary, and beds can be firmer than you are used to. Don’t expect all hotel or campsite staff to speak English. For larger groups, we may need to use more than one accommodation and, in case of limited availability, switch to an alternative property from the one listed in the itinerary.
Welcome to Almaty, Kazakhstan’s biggest city and the jumping-off point for any adventure into the rugged beauty of the country’s great outdoors. Try to arrive as early as possible so you can explore the so-called “Garden City,” where wide, leafy boulevards and Soviet-era architecture are framed by the snow-capped peaks of the Trans-Ili Alatau. You can tick off the main sights in the afternoon before we meet for our trip briefing and welcome dinner. Don’t miss the candy-coloured Zenkov Cathedral in Panfilov Park or the bustling Green Bazaar. If you arrive today we will pick you up from the airport.
Hotel Kazzhol AlmatyDinnerIt is time to hit the road! In the morning we transfer around an hour to the town of Esik, home to the burial mound complex of Kazakhstan’s beloved “Golden Man”, a 2,500-year-old warrior prince buried with a lavish display of thousands of intricate gold ornaments and ceremonial weaponry. We’ll have a wander around the museum and learn about this important find which transformed our understanding of ancient steppe cultures in the region. We then drive another 45 minutes to the start point of our inaugural ride: a gentle warm-up along a paved road following the course of the Great Almaty Canal which irrigates the surrounding apple and apricot orchards. The scenery alternates between dry steppe and pockets of lush farmlands to the north and the snow-capped peaks of the Tien Shan mountains to the south. We saddle off near the banks of the Shelek River and transfer a short distance to the village of Bayseit. We spend the night at a local guesthouse around the corner from a local bazaar filled with vegetables, fruits, and Uyghur cuisine.
Local GuesthouseBreakfast, Lunch, DinnerRide 53km+422m-371mWe start the day with a 30-minute drive into the heart of the Boguty Mountains, an off-road cycling paradise. Also known as the “Red Mountains”, we ride on gravel tracks and dry riverbeds through a Martian terrain of weathered slopes and deep gullies naturally painted in a striking palette of pink, terracotta, burgundy, and fiery red. After around 50 km, we hop in the support van and drive a little further south for the second part of today’s ride: a 20 km stretch along the windswept desert plateau above the Charyn Canyon. One of Kazakhstan’s most remarkable geological marvels, the Charyn Canyon is a vast labyrinth of sheer red sandstone walls and bizarre rock formations that drop away suddenly from the flat steppe. We will save an up-close exploration of the canyon for the following morning, though at dusk we’ll make sure to visit a viewpoint for gorgeous sunset vistas. We spend the night in deluxe tents or small houses near the National Park Visitor Centre.
Charyn CampBreakfast, Lunch, DinnerRide 70km+920m-1016mAt the crack of dawn, we hike through the famous “Valley of the Castles”, where 12 million years of water and wind erosion have sculpted striking sandstone formations. The 3 km trail winds deep into the chasm, eventually leading us to the cool, lush banks of the Charyn River. After soaking in the silence of the canyon before the crowds arrive, we’ll make our way back up to the rim to our waiting bikes. For the rest of the day, we are in the saddle, dialling up the distance and elevation gains as we head south along a mix of paved and unpaved roads into the beginnings of the Tien Shan mountain range. We witness a gradual shift in the vastness of the terrain — from barren plateaus to green, alpine meadows — and pass by a series of remote Kazakh villages. We end our ride by skirting past the shimmering waters of Lake Bestobe, from where it is only a few more kilometres to our camp, pitched on the banks of the Kensu River. Here, at close to 2,000 metres ASL, we enjoy the crisp mountain air and sleep under the great, star-filled skies of Central Asia.
Tented CampBreakfast, Lunch, DinnerRide 69km+1391m-794mToday begins with an early challenge as we climb out of the valley of the Kensu River and enter the Kegen Plateau. Here, the landscape opens up into a staggering expanse of high-altitude steppe, where herds of Kazakhstan’s “Five Jewels” of livestock — horses, sheep, goats, cattle and Bactrian camels — can be found roaming the grasslands or drinking by the rivers. The riding is relatively flat and non-technical for around 40 kilometres, allowing us to enjoy the wide-open scenery to the fullest before reaching the market town of Kegen, once a busy node on the Silk Road. From here, we cross a bridge and follow the road until the tarmac disappears, fanning out into a series of dirt tracks that rise into the hillslopes at the edge of the plateau. Our ride ends with a fun downhill into the green valley of the meandering Kegen River, where our campsite will be waiting for a relaxed evening in the heart of Kazakhstan’s nomadic highlands.
Tented CampBreakfast, Lunch, DinnerRide 68km+875m-773mUpon breaking camp, we continue our eastward traverse of the Kegen Plateau. While today’s ride is remarkably gentle with no major climbs, the Ketmen Mountains loom large to the north with spruce-dotted slopes and bare rock peaks. The first 20 km follows a rugged trail straddling the green Kegen River valley, with its ribbon of oxbow coils. We then inch closer towards the mountains, riding across the plains toward Shalkode village, which lies at the centre of a vast basin of pastures and Soviet-era agricultural grids. From here, we roll towards the shores of fabled Tuzkol, a salty montane lake and one of the country’s most photogenic locations. Its glassy waters act as a mirror reflecting the snow-capped peaks of the Tien Shan – the Celestial Mountains – to the south. On a clear day, you can see the unmistakable pyramid-shaped summit of Khan Tengri (“Lord of the Sky”). At 7,010 metres, it is the highest point in Kazakhstan and has long been considered the sacred throne of the supreme deity by nomadic societies. We have a front-row seat to this epic panorama as we set up camp along the shores of Tuzkol Lake.
Breakfast, Lunch, DinnerRide 76km+538m-386mWe hope to see a splendid sunrise over the Tien Shan range from our lakeside camp before saddling up for our final ride. The first 30 km are predominantly flat as we ride through the Shalkode Valley, surrounded by summer pastures dissected by countless braids of the river. And then it’s time to tackle one of Kazakhstan’s most iconic climbs: the Ketmen Pass. A winding dirt track snakes its way up the rugged mountain for around 15 km (average 4% gradient) before a glorious, 20 km downhill featuring some steep, serpentine hairpins. As we descend, the landscape transforms from alpine meadows to sunbaked foothills where we spill out of a narrow gorge into a village at the northern base of the Ketmen Pass. We’ll call it a day here, pack up the bikes, and drive about an hour north to the Chundzha Hot Springs. This area is home to scattered resorts offering thermal baths, all nestled within the wild, vast steppe of Kazakhstan. What better way to unwind after an epic 6 days of cycling remote nomad trails!
Hot Spring ResortBreakfast, Lunch, DinnerRide 76km+1096m-1596mToday we come full circle, returning to the bustling streets of Almaty after an epic journey through Kazakhstan’s southeast. We depart from Chundzha after breakfast for a four-hour drive across the plains with the distant silhouettes of the Tien Shan Mountains to the south. Once we arrive in Almaty, we have lunch followed by free time in the afternoon ticking off any remaining sights, lounging at a cafe, or stocking up on dried fruits or Kazakh chocolate at the Green Bazaar. We reconvene in the evening for a celebratory farewell dinner.
Hotel Kazzhol AlmatyBreakfast, Lunch, DinnerTime to say goodbye to Almaty and head home or travel to your next destination in Central Asia. There are plenty more surreal places to explore in the region which are just a quick flight away, such as the turquoise Silk Road cities of Uzbekistan or the high-altitude lakes of Kyrgyzstan. If you have a flight out today, we’ll bring you to the airport.
BreakfastDisclaimer: The adventure cycling tours we operate often go beyond the beaten track, and the countries where we ride are not always predictable. Due to these reasons, it is occasionally necessary to reroute or update itineraries. Our guarantee is that we will not change a trip unless for safety or to improve it. Our listed hotels are always accurate at the time of writing, but should we have to change any hotel, it will always be for a similar or better one.
Because some people can't imagine going on a trip without their own beloved bicycle, we do not provide them as part of this tour. However, you can hire bikes locally for the price listed in the tour pricing section. We provide hardtail mountain bikes from Haro or similar brands. If you bring your own bike, we suggest it is a full-suspension or hardtail mountain bike in good mechanical order. We don't suggest bringing a gravel bike for this tour due to the rough nature of some of the off-road trails. E-bikes are not available for hire on this tour.
Basic spares and tools are carried by the guide and on the support vehicle, though we cannot guarantee having spares for every conceivable problem. Carrying a basic tool kit, a spare tube and a pump while riding is recommended.
Wearing a helmet is required on all our biking adventures and is non negotiable. If you do not wear a helmet you will not be allowed to cycle. Your tour leader is trained in first aid and emergency rescue, but to a large degree you must be responsible for your own safety while riding. It is therefore compulsory that you take out travel insurance that will cover you for a mountain biking tour.
You will be led by a local English-speaking guide and if the group is 9 people or more we will add another guide to the tour. All our guides are well informed in the history, culture and religions of the area where you are biking and are skilled at passing that knowledge on to you. Your guide is also medically trained and an experienced cyclist, able to handle most minor repairs en route.
The only compulsory vaccination is for yellow fever and proof of vaccination will only be required if you’ve visited a country in the yellow-fever zone within six days prior to entering Kazakhstan. However, we strongly recommend that you are vaccinated against Typhoid, Hepatitis A and B, tetanus and polio. Please speak to your doctor/physician for the most recent information.
Kazakhstan has hot summers and very cold winters. Temperatures and climate also vary according to the altitude. The summer days are warm with brilliant blue skies (max. 25°C/77°F to min. 10°C/50°F), but the weather in mountainous areas can be very unpredictable. Come prepared for cold evenings, rain, hail and possibly even snow. Early morning starts and descents at altitude will be more comfortable with proper gear on.
Travellers to the Tien Shan mountain range may suffer breathlessness and headaches before becoming acclimatized. It is important to take things lightly at first and to drink plenty of water. When climbing high passes, you may experience headaches, mild nausea or lack of appetite until your body adjusts to the elevation. These symptoms generally disappear after a few days.
In Almaty we will stay in the comfortable Kazzhol Hotel. We camp for 10 nights. Ground pads and tents are provided, however, a sleeping bag is not provided. You may rent a sleeping bag for US$70 but we highly recommend you bring your own. A 3-season sleeping bag would be best. A mess tent, toilet tent and shower tents are also provided. Three of the nights will be at Base Camp Karkara and hot showers and a sauna are available. All accommodation described in the itinerary are included in the tour cost.
Meals are included in the itinerary where B = breakfast, L = lunch, and D = dinner. While camping meals will be prepared by the cooking team on the support staff and feature Russian and Western-style cuisine. Any special dietary requirements can also be catered for as well. Please let us know at the time of booking.
Keeping you completely hydrated is a job we take very seriously. Cold water and energy-restoring drinks are included in the tour price while riding. Soft drinks and other beverages during meals are not included. Beer and alcohol are available in Kazakhstan.
SpiceRoads does not require you to pay a surcharge for traveling alone. We will arrange for you to share accommodation with another traveler of the same gender and if we can not match you up we will provide a single room at no extra charge. If you prefer not to share a single supplement is payable to guarantee your own room. The cost of the single supplement is listed above.
We recommend that you tuck away a few extra dollars a day for incidentals. Included entrance fees are those for the listed sites and national parks that are part of the itinerary. Any other site fees are not included.
The currency in Kazakhstan is the tenge (KZT). The currency in Kyrgyzstan is the som (KGS).There are ATMs in Almaty that take international cards. There will be no other places to access ATMs, but then there will be very little opportunity to make purchases along the way. We recommend that you not rely on ATMs as your sole source of cash and suggest carrying cash or travellers cheques as backup in case the ATM is out of order, or you lose or break your plastic.
If this is the tour for you here's what you need to do to confirm your place:
Just complete our online booking form or send your booking details offline (email or post), and we will confirm your participation. No deposit is needed to confirm your place on a SpiceRoads tour.
You are advised to read our Booking Conditions in full before you make your payment and should you require further clarifications of any of the conditions below, please email us or call our office.
There is a minimum number of participants (usually 2) required to enable the trip to go ahead. Once the minimum number is reached, the trip status will change from 'Available' to 'Guaranteed to Depart'. Once a trip is guaranteed to depart you are free to book your flights and make other travel arrangements. If the trip status is ‘Limited’ will mean we have only a small number of spaces available for booking. If you are unsure about the trip status, please email us or call our office.
From the tour page, click the 'Book Now' link. All departures for this tour will appear, just select the date you'd like to travel. For the next steps, you'll need to know the names of the people travelling. If you wish you can also provide extra details such as passport numbers, height (for bike hire), or you can add that later by logging into Manage My Trip (we'll set up an account for you automatically if you don't already have one). Our system will contact you from time to time to fill in the missing information, as it will be required before departure. However, if the trip that you are booking offers a child discount, you will have to fill out the date of birth of each rider (so we can calculate the appropriate discount).
If you are having any problems please send us an email, or give us a call (+66 026 3295) and one of our travel specialists will assist you with your booking.
Just call us or send an email indicating which trip you want to join and we will happily send you a list of questions and process your booking for you.
We do not require a deposit or full payment to book a place for you on a tour.
The balance of the tour’s cost (final invoice) will need to be paid 60 days before the departure date with fees for any bicycle rental(s), single supplement(s) and extra hotel nights.
In the case where a booking is made when there are less than 60 days until the tour departure date, the tour’s cost should be paid in full within 72 hours of receiving an invoice from SpiceRoads. Payment can be made by credit card using our online payment gateway or by bank transfer. When making payment online you will need to confirm that you have read these booking conditions during the "checkout" process, which equates to agreeing to the terms of services and stipulations as indicated in this document.
In all cases, tour fees need to be paid “in full” before participation in a tour. No person(s) will be allowed to join a tour without fully settling their invoice and receiving a confirmation number from SpiceRoads.
The exception can be made for last-minute miscellaneous fees that can be paid locally (visas, additional local hotel bookings, etc.) can be settled on the day of arrival.
If the tour is cancelled or postponed by SpiceRoads because we didn't make the trip numbers and the tour can’t run, we will make a full cash refund (by bank transfer or on your credit card).
If the tour is cancelled for any other reason, including due to Covid related travel restrictions, we will give you a full credit (with no deductions for admin or any other small-print item) to use on any SpiceRoads tour with no time limit. (Exceptions being flights, special permits and other non-refundable items and these will be advised when booking the trip).
Before paying for your tour, you can cancel your booking with no charge and up until 40 days before departure, you can change your booking to another travel date or move your booking onto another SpiceRoads tour with no charges.
If you need to cancel after you have made full payment, please see our cancellation policy.
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